Brown Middle School

Technology Support

Chromebook Insurance Information for 2022-23

Insurance Limitations (what is not covered)

zoom instructionschromebook tips iconTech Tips for Parents icontech hotline

Free and Low-Cost Internet Options

Chromebook Self Help

Frozen Chromebook:
If your chromebook has frozen or the keyboard does not work, please press the power button (on the right side) until the light goes out. You may have to hold the button for several minutes. After the chromebook turns off wait a minute then restart.

SoSolve many chromebook issues by running a chrome update
(video instructions for update)

How to Log into your Chromebook for the first time

HCS Chromebook Documents and Information
Responsible Use Policy
What to do if your chromebook gets broken
(and why SmartTech insurance is a good thing to have)

Chromebook Chargers:  We only have enough Chargers for each student and regret to say we have no extras.  If a student loses their charger they will need to purchase one online from Amazon.  Here is one charger option. Replacement chargers must be Lenovo brand.
A replacement stylus can be ordered here.

The chromebook insurance that is offered on the Parent Contract covers one replacement charger for a charger that stops working but is not physically broken. Chargers purchased through the school are $30; the one the district recommends on Amazon is less than that. The insurance is $15.

Email [email protected] if you have questions.

All content © 2023 Hamilton County Schools. All rights reserved. | Privacy Notice | Website by School Messenger